macOS Support Essentials 10.13

macOS Support Essentials 10.13 is a three-day course that teaches the best ways to support macOS High Sierra users. The course includes lectures, demonstrations, group discussions, and hands-on exercises that provide real-world experience.
 
What you'll learn:
  • How to use macOS Sierra tools and resources to troubleshoot macOS High Sierra
  • macOS High Sierra features and functionality, including how to find more information
  • How to prepare for Apple Certified Support Professional (ACSP) 10.13 certification
  • People who manage computer networks or computer labs that run macOS
  • People who support Mac users
<!--allowhtml--><b>Installation and Configuration</b><BR>Update, Upgrade, and Reinstall macOS High Sierra, Set Up and Configure macOS, Use the Command-Line Interface, Use macOS Recovery. <br><br><b>User Accounts</b><BR>Manage User Accounts, Manage User Home Folders, Manage macOS Security, Manage Password Changes with Keychain Access.<br><br><b>File Systems and Storage</b><BR>Manage File Systems and Storage, Manage Encryption with FileVault, Manage Permissions and Sharing. <br><br><b>Data Management</b><BR>Use Hidden Items, Shortcuts, and File Archives, Manage System Resources, Use Metadata and Spotlight, Manage Time Machine.<br><br><b>Apps and Processes</b><BR>Install Apps, Manage Documents, Manage and Troubleshoot Apps.<br><br><b>Network Configuration</b><BR>Manage Basic Network Settings, Manage Advanced Network Settings, Troubleshoot Network Issues.<br><br><b>Network Services</b><BR>Manage Network Services, Manage Host Sharing and the Personal Firewall. System ManagementTroubleshoot Peripherals, Manage Printers and Scanners, Troubleshoot Startup and System Issues.
 

What's included?

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Beverages

Free coffee and beverages available anytime, including free pizzas at the end of the class

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What do you get
  • Certificate
  • Worldwide recognition
  • Certified instructor
  • Small classes
  • Apple Hardware
  • Job placement help
  • Payment plans
  • Student discounts
Information
  • Classes run every month
  • Your choice of book format
  • Content is always up to date
Questions?
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